FAQ

Q: Can I visit the workshop?
A: Yes, please e-mail to arrange a date and time.
 
Q: Do you make left-handed models?
A: Yes, all models are available as left handed with no additional costs.
 
Q: I want an option that isn’t listed on your website, can I have it?
A : we do try to accommodate all requests so it is likely that you can have it ! please mail to check, its not possible to include every option on the website.
 
Q: What finish and colour can I have?
A: we offer traditional oiled finishes as well as polyester and polyurethane. Colours are ‘almost’ limitless depending on the colour of the substrate of course.
 
Q: Do you offer custom inlays?
A: Yes, we do and can work from your design/CAD or create them for you.
 
Q: Is a H/S/S or H/S/H pickup configuration possible?
A: Yes, on certain models such as the Deimos. The Original Series and Tachyon are too thin to accommodate a 5 way switch and so its not available for those models.
 
Q: When I play, I am certain that I will hit/knock the toggle switch on your Original Series. Can I change the location?
A: Many people believe this then rarely do it when playing but yes, we have an alternative location for the toggle just above the vol/tone knobs.
 
Q: Do you offer easy payment options?
A: Yes, depending on the value of the guitar a deposit will be taken once the specifications and price are agreed. Build times vary between 8 and 16 weeks depending on how busy we are and any number of weekly or monthly payments can be made during the build time with the balance due on completion.
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